- Our platform currently only supports logging in with the method used during sign-up. If you signed up using Google or Apple, you must continue to use your Google or Apple account to log in.
- Reset your Google Account Password: If you have forgotten your Google account password, you can reset it through your Google profile. This will allow you to regain access to your account and log into our platform.
- Cancel Subscription, Delete Account, and Create a New Account (Data Loss): If you wish to use a different email address for your account, you can cancel your current subscription, delete your account, and create a new one with the desired email address. Please note that this will result in the loss of all your existing data and materials.
- If you cancel a yearly subscription or a recently charged monthly subscription that you have barely used, you may be eligible for a refund for the unused portion of the service.
- Contact our support team to request a refund if you decide to cancel your subscription.
- Login method is determined at sign-up and cannot be changed.
- Reset your Google account password if you are having trouble logging in.
- Creating a new account with a different email address will result in data loss.
- Refunds may be available for cancelled subscriptions under certain conditions.